![]() Teams come together to plan the work they will undertake in a given block of time, called a sprint. The Scrum framework of the Agile methodology incorporates self-managed teams. Though Scrum is primarily used in the software development world, it can be applied to other types of projects as well. Scrum (an Agile Methodology) is an ideal framework for achieving transparency and accountability. Implementing procedures that incorporate transparency for early detection can not only discourage free riding, but help managers identify and handle free riders. Free riding can also occur for other reasons, such as a team member who doesn’t understand how to complete a task and is afraid to ask for help. Though good hiring practices will weed out most applicants that aren’t a good fit, they are not 100% foolproof. Critical thinking, creative problem solving, good communication, adaptability, and passion are attributes that indicate an applicant will be a productive team member. This process is more about testing for intelligence and cultural fit than for verifying skills. Defensiveness may be an indicator of future problems. The act of presenting their solution and fielding feedback can tell a lot about the applicant’s ability to collaborate with team members and their ability to learn from experience. Having an exercise phase allows the applicant to showcase their expertise and gives the employer the opportunity to provide feedback to see how the applicant reacts. ![]() It also identifies if an applicant is competent, capable of thinking critically, and can employ creative problem solving. This type of process, though somewhat exhausting for both the applicant and the company, ensures that applicants are willing to work hard to earn a spot on the team. These interview phases could include phone screens, completing real-world exercises, and in-person interviews in which the candidate presents a solution to a group of people. Use a multi-phase hiring process that allows for many different types of interactions. So how do you avoid and eliminate free riders? Hire the Right Peopleįor starters, hiring procedures that weed out incapable, unmotivated, or combative people is the first line of defense. They interfere with progress and can be very costly to the company. Whatever the case, free riders can make team dynamics toxic. Another reaction is for other team members to contribute less, slowing the progress of the entire team and potentially even resulting in missed deadlines. Generally, the team compensates for the free rider because other members of the team do not want to fail. Let’s also consider what happens when we have a free rider. ![]()
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